Senior Sales Development Representative - Grapevine, TX / Denver, CO / Remote

BILT

Apply

BILT Overview

BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers and professional technicians alike. BILT creates official 3D Intelligent Instructions® for thousands of products from hundreds of innovative brands and hosts them on a free mobile app. Users can manipulate interactive animations on a touchscreen, providing superior training differentiator for products that require assembly, installation, maintenance, programming, or repair. BILT’s mission is to create an experience so enabling and empowering that it turns users into promoters of the brands we serve. Our Global Brand Support Center is located in the Dallas-Ft. Worth metroplex between DFW airport and the Southlake Town Square.

Job Summary

We are seeking a qualified individual to join our team as a Senior Sales Development Representative (SDR). The right SDR candidate will be one who has experience with an outbound motion, works well in a smaller startup environment, is not afraid to try new things, and can self-motivate day in and day out. The primary responsibilities will be to schedule meetings with identified client prospects by identifying, engaging, and nurturing prospective clients. This person can easily initiate relaxed but informative two-way conversations that drive prospects through the early stages of the sales funnel. The right candidate will also understand how to assess a company’s needs and cater the outreach to each prospect specifically.

An ideal candidate will be someone who has experience in SaaS B2B/B2C enterprise products for medium to large enterprises.

Ownership & Responsibilities

Set 8 - 10 new meetings per month
Identify, research, organize, and manage a target list of ~500 potential companies (with multiple contacts within each company)
Lead Generation: Execute outbound strategies, including cold calling, personalized email outreach, and social media engagement (e.g., LinkedIn), to generate new leads
Setting Up Sales Meetings: Schedule and coordinate initial discovery calls or demos between qualified prospects and account executives
Lead Qualification: Assess leads to determine their fit, readiness, and potential for purchase, using BILT’s qualification criteria to prioritize high-value prospects
Lead Follow Up: rapidly respond to all inbound leads
Relationship Building: Initiate and nurture early-stage relationships with prospects to build trust and guide them through the sales funnel
Basic Discovery: Understand prospective customer problems at a high-level, and be able to articulate how BILT uniquely solves those problems
High-Level Demo: Conduct mini-software demonstrations (less than 5 minutes) to convey the high-level value that BILT provides to customer problems
Collaboration: Partner with marketing and sales teams to align on messaging, campaigns, and strategies to optimize lead generation and qualification
Reporting and Tracking: Maintain accurate records of all lead interactions in our CRM system (e.g., Salesforce), track key performance metrics (e.g., meetings booked, conversion rates, etc.), and provide regular updates to the sales team
Market Feedback: Share insights from prospect interactions to help refine BILT’s value proposition and sales approach and determine what is and isn’t working Prospecting: Research and identify potential customers, including enterprises, retailers, and manufacturers, who would benefit from BILT’s 3D interactive Intelligent Instructions®

Qualifications

ZERO call reluctance! If you are uncomfortable in ANY WAY calling or engaging with businesspeople that don’t know you or the company you represent to set meetings…then this is probably not the role for you!
Experience cold calling (i.e., calling prospects that have not shown any interest in the company you represent and scheduling new meetings with them) at least 50 prospects per day
2+ years of experience in outbound (new customers with no inbound leads) prospecting to set new appointments
Experience prospecting mid-level management (e.g., Manager, Director, VP, etc.) AND the C-Suite (e.g., CEO, CFO, COO, etc.) at large companies (e.g., 1,000+ employees)
Track record of consistently achieving and/or exceeding prospecting (i.e., setting new meetings) quota expectations
Experience working in a small startup (75 people or less) environment is preferred, but not required
Prior experience prospecting and/or selling to large manufacturers (e.g., Fortune 1,000) is a plus
Experience prospecting using various Sales tech stack technologies (e.g., Salesforce, Outreach, Nooks, Common Room, LinkedIn Sales Navigator, etc.)
Excellent communication skills, both written and verbal, with the ability to engage prospects effectively. Adaptable and eager to learn in a rapidly growing company.
Strong organizational skills and attention to detail for managing leads and tracking metrics.
Initiative-taker with a proactive, results-driven mindset.
Team player who thrives in a collaborative, fast-paced environment.
Bachelor's degree is nice, but not required

Personality Traits

Thick skin - cold calling is hard but rewarding and it’s definitely not for everyone. This role requires that someone can take rejection and objection on a daily basis and remain unphased towards their goal of setting new meetings
Intellectual curiosity – genuinely love learning because you are curious about everything
Grit - ability to work through challenging situations with persistence and consistency
Resourcefulness - ability to figure out creative solutions to problems on your own
Fearless - not afraid to make mistakes and take calculated risks if it contributes towards your goals
Adaptability - ability to use intuition to adapt quickly to various situations
Awareness & Accountability - ability to see situations and yourself objectively, even if it's not always positive
Integrity - must embody honesty and integrity in all of your actions

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, email, and various communication programs (Zoom, Teams, etc.)
Remote work environment means reliable internet access and productive working environment
Ability to travel to meet with customers or to the BILT HQ’s (if remote)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand, walk; and reach with hands and arms. This job requires the employee to lift at least 25 pounds infrequently.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About BILT

BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.

For more information go to: www.biltapp.com/careers and apply through the “Sales Opportunities” button.

BILT is a veteran friendly company, and an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.