Job Title: Director of Engineering
Department: Product & Technology
Classification: Exempt
Duration: Direct Hire
Location: BILT - Global Brand Support Center, Grapevine, Texas 76051
Overview
BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers and professional technicians alike. BILT creates official 3D Intelligent Instructions® for thousands of products from hundreds of innovative brands and hosts them on a free mobile app. Users can manipulate interactive animations on a touchscreen, providing a superior training differentiator for products that require assembly, installation, maintenance, programming, or repair. BILT’s mission is to create an experience so enabling and empowering it turns users into promoters of the brands we serve. Our Global Brand Support Center is located in the Dallas-Ft. Worth metroplex between DFW airport and the Southlake Town Square.
About the Job
BILT is seeking a senior, hands-on engineering leader to own delivery and growth of BILT’s engineering org across cloud services, mobile apps, web, and Windows/desktop clients. This role will manage a blend of individual contributors and leads today and build out front-line leads and multiple teams over time. This role reports directly to the CTO and partners closely with Product and Design.
What you’ll do
- Lead day-to-day delivery, set priorities, remove blockers, and maintain a predictable release cadence.
- Hire, mentor, and develop senior engineers and front-line managers.
- Drive architecture and technical tradeoffs across cloud-native backend services and client applications.
- Establish and enforce engineering best practices: CI/CD, observability, security, testing, and incident response.
- Partner with Product, Design, and Customer Success to turn strategy into roadmaps and measurable outcomes.
- Represent engineering to execs and external partners.
- Management experience: 7+ years total engineering experience with 7+ years in engineering roles and multiple years of people management; proven frontline manager of engineers.
- Technical breadth: Hands-on knowledge of cloud-native backends and production mobile apps (iOS/Android), web apps, and desktop clients.
- Systems and delivery: Strong track record delivering scalable services, CI/CD pipelines, observability, and incident management.
- Communication:Strong communication, leadership, and problem-solving skills. Clear cross-functional stakeholder management and exec-level reporting.
- U.S. citizenship required due to government contract stipulations.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Experience with 3D rendering, graphics pipelines, or real-time renderers.
- AR/VR product experience including Apple Vision Pro or similar.
- FedRAMP/Impact Level compliance, government contracting, or regulated environments.
- Startup experience and the ability to scale processes as the company grows.
Work Environment
· This role is based at BILT’s Global Brand Support Center in Grapevine, Texas, near DFW Airport and Southlake Town Square. In-office work is preferred. Remote work with quarterly travel will be considered for highly qualified candidates that are not within 50mi of Grapevine.
· Routine use of standard office equipment (computers, tablets, phones, email, and Microsoft Teams).
· Physical demands include prolonged computer use and occasional lifting of up to 25 pounds.
· Office hours: 8:30 AM–5:30 PM, Monday through Friday, with convenient parking and nearby amenities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About BILT
BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes the DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.
For more information go to: www.biltapp.com/careers and submit a profile resume in our applicant tracking system.
*This position is located in the Grapevine Brand Support Center in Texas.
Work Environment
- This role is based at BILT’s Global Brand Support Center in Grapevine, Texas.
- Routine use of standard office equipment (computers, tablets, phones, email, and FedRAMP-compliant communication platforms like Microsoft Teams).
- Physical demands include prolonged computer use and occasional lifting of up to 25 pounds.
- Office hours: 8:30 AM–5:30 PM, Monday through Friday, with convenient parking and nearby amenities.
- Federal contract work may require coordination with government stakeholders and adherence to secure development practices.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About BILT
BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.
At BILT, you will collaborate with a dynamic team of designers, developers, and product managers to deliver secure, innovative 3D interactive instructions for federal and commercial clients. Your expertise will enhance user experience, ensure compliance with federal security standards, and support mission-critical federal contracts, advancing BILT’s mission to revolutionize instructions and training. Join us in a collaborative, innovative environment where your skills drive global impact.
For more information go to: www.biltapp.com/careers and submit a profile resume in our applicant tracking system.
BILT is a veteran friendly company, and an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.