Job Title: Director of AI
Department: Product & Technology
Classification: Exempt
Duration: Direct Hire
Location: BILT - Global Brand Support Center, Grapevine, Texas 76051
Overview
BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers and professional technicians alike. BILT creates official 3D Intelligent Instructions® for thousands of products from hundreds of innovative brands and hosts them on a free mobile app. Users can manipulate interactive animations on a touchscreen, providing a superior training differentiator for products that require assembly, installation, maintenance, programming, or repair. BILT’s mission is to create an experience so enabling and empowering it turns users into promoters of the brands we serve. Our Global Brand Support Center is located in the Dallas-Ft. Worth metroplex between DFW airport and the Southlake Town Square.
About the Job
BILT is building the future of spatial instruction—transforming how people learn to assemble, install, and repair the physical world. We sit at the intersection of AI and spatial computing, with a unique dataset of rich 3D instructional content that positions us to lead in multimodal understanding and generation. We're looking for a Director of AI to build and lead this function from the ground up.
This is a hands-on leadership role—you'll be writing code alongside your team while setting technical direction and growing the organization. Initially you'll lead a team of individual contributors directly, as we grow, you'll shift toward scaling the team and establishing organizational foundations while maintaining enough technical involvement to guide direction and unblock challenges.
This role reports directly to the CTO and partners closely with Product, Design, and Production. If you're energized by building from scratch, want ownership over a critical function, and can balance technical depth with leadership breadth, we'd love to hear from you.
What You'll Do
- Build, lead, and mentor a high-performing team of AI/ML engineers and researchers
- Drive technical strategy across our AI initiatives, from research exploration to production deployment
- Stay hands-on with model development, training pipelines, and system architecture
- Partner with product, engineering, and business stakeholders to align AI capabilities with company objectives
- Establish best practices for ML development, experimentation, and deployment
- Hire and develop talent as the team scales
- Stay current with the rapidly evolving AI landscape and identify opportunities to apply emerging techniques
What We're Looking For
Required
- 8+ years of hands-on experience building AI/ML systems, with production experience in modern frameworks (PyTorch, JAX, TensorFlow)
- 5+ years of engineering management experience, including direct leadership of IC teams
- Experience with LLMs, multimodal models, or related areas (fine-tuning, deployment, evaluation)
- Track record of shipping AI/ML systems to production
- Experience in high-growth or early-stage environments where you've built teams and systems without established playbooks
Preferred
- Experience leading other managers or scaling teams through growth phases
- Experience at companies known for engineering excellence (top-tier tech, well-regarded startups, or research labs
- Experience with Vision-Language Models, VLA architectures, or embodied AI
- Expertise in ML infrastructure, model optimization, and efficient inference
Work Environment
· This role is based at BILT’s Global Brand Support Center in Grapevine, Texas, near DFW Airport and Southlake Town Square.
· Routine use of standard office equipment (computers, tablets, phones, email, and Microsoft Teams).
· Physical demands include prolonged computer use and occasional lifting of up to 25 pounds.
· Office hours: 8:30 AM–5:30 PM, Monday through Friday, with convenient parking and nearby amenities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About BILT
BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes the DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.
For more information go to: www.biltapp.com/careers and submit a profile resume in our applicant tracking system.
*This position is located in the Grapevine Brand Support Center in Texas.
Work Environment
- This role is based at BILT’s Global Brand Support Center in Grapevine, Texas.
- Routine use of standard office equipment (computers, tablets, phones, email, and FedRAMP-compliant communication platforms like Microsoft Teams).
- Physical demands include prolonged computer use and occasional lifting of up to 25 pounds.
- Office hours: 8:30 AM–5:30 PM, Monday through Friday, with convenient parking and nearby amenities.
- Federal contract work may require coordination with government stakeholders and adherence to secure development practices.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About BILT
BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.
At BILT, you will collaborate with a dynamic team of designers, developers, and product managers to deliver secure, innovative 3D interactive instructions for federal and commercial clients. Your expertise will enhance user experience, ensure compliance with federal security standards, and support mission-critical federal contracts, advancing BILT’s mission to revolutionize instructions and training. Join us in a collaborative, innovative environment where your skills drive global impact.
For more information go to: www.biltapp.com/careers and submit a profile resume in our applicant tracking system.
BILT is a veteran friendly company, and an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.