OUR COMPANY
SimX is a fast-growing startup bringing virtual and augmented reality to medical simulation training. Our product is the first comprehensive professional-grade VR medical simulation system, and it is used by our customers to train physicians, nurses, paramedics and other allied health professionals. Since our product has become generally available, demand has exploded and we're in need of new team members to move our product forward.
Our company has an ambitious and high-impact purpose: to transform the way healthcare professionals are trained in order to take a dent out of the more than 400,000 people who die every year from preventable medical errors. We're a dynamic team that includes a wide set of medical professionals, artists, designers, scientists, engineers, and many others, all of whom have dedicated their time to achieving our mission. We are looking for new team members who are excited about our mission and have the drive to thrive in the startup environment.
THE JOB
As a Territory Manager, you will play a pivotal role in our sales and customer support processes. Your primary responsibility is to generate and close potential sales opportunities for SimX through a combination of inbound and outbound strategies. You will work to create new business opportunities, retain new customers, and manage the renewal process while providing ongoing support to customers throughout the sales cycle. Your ability to build and maintain strong relationships will be key to your success in this role.
CORE RESPONSIBILITIES
- Identify and create new sales opportunities through both inbound and outbound strategies.
- Actively engage with prospects to generate interest in SimX products and services.
- Follow up on leads and inquiries to move prospects through the sales funnel.
- Develop and deliver compelling sales presentations to potential clients.
- Negotiate and close sales deals to meet or exceed sales targets.
- Ensure all sales opportunities are effectively managed from initial contact to contract signing.
- Build and maintain strong relationships with new customers to ensure their satisfaction and long-term loyalty.
- Provide ongoing support to customers throughout the client journey, from initial contact to post-sale follow-up to promote customer retention.
- Collaborate with the customer support team to resolve any customer issues quickly and efficiently.
- Ensure customers have a positive and valuable experience with SimX, leading to repeat business and referrals.
MINIMUM REQUIREMENTS
- Bachelor's degree, or comparable experience
- 3 years of professional experience with sales
- Substantial experience with common office and sales tools like Salesforce, Microsoft Teams/Slack, Google Docs/Microsoft Office, and others
- Self-motivated, meticulous, and organized problem-solver who will get the job done
- Willing to work on a flexible schedule, including evening meetings
- Strong communication and teamwork skills
- Proof of eligibility to work in the United States
- Permanent residence in the United States
- Willingness to travel for work
This is a full-time, remote position. Candidates must live within the United States and while able to work in their perspective time zone, candidates will be expected to be available during Pacific Standard Time business hours for occasional meetings. In addition, candidates will also be expected to attend major simulation conferences and/or in-person closing meetings potentially as frequently as monthly.
PREFERRED QUALIFICATIONS
Note: these are not required to be a successful applicant, but we'd love it if you have one or two! Please also feel free to let us know if you have skills not listed here that you think would make you a great fit for our company.
- Sales or operational experience in healthcare or healthcare simulation
- Professional experience within the healthcare industry (RN, EMT, Paramedic, PA, MD, DO, etc.)
- Degree in marketing, communications, business management, or related field
- Experience with VR hardware and software
COMPENSATION & BENEFITS
- Target salary range: Target salary range: $70,000-90,000 annually; commensurate with experience. Plus commission compensation - commission plan is designed to increase compensation each year with sales reps getting commission on renewals and upsells.
- Remote work environment
- SimX covers 99% of employee premiums and 50% of dependent premiums for medical, dental, and vision
- 401(k) with employer matching
- Company laptop, home office credit, and internet reimbursement
- Unlimited PTO
APPLICATION PROCESS
- Application Screening
- Initial Phone Screen with the Recruiter
- Interview with the Hiring Manager
- Final interview with the CEO
- Offer Package
SimX is an equal opportunity employer. Our goal is to have a workforce that represents the full diversity of the health professionals that we aim to train and the patients whose care we want to improve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. SimX is committed to making reasonable accommodations to qualified individuals with disabilities. For further assistance, please email daniella.tutson@simxar.com.
The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.